Boov support

A little help for the journey.

Boov is in development for iPhone and Android. Public store downloads are not available yet. For help with a test build or an account, email sup@agemoware.com.

What to include

Tell us your phone model, operating system, Boov version and what you were trying to do. The installed app version and build number are at the bottom of Settings. A screenshot can help, but hide personal information first. Never send passwords, sign-in codes or private invitation tokens.

An invitation won’t open

1. Open the invitation on the phone where Boov is installed.
2. Choose Open Boov on the invitation page.
3. If the app does not open, copy the invitation code and use the app’s join option.
4. If the code has expired or already been used, ask the sender for a new invitation.

An invitation does not install the app. Public App Store and Google Play links will appear on this website when available.

I can’t sign in

Check your connection and use the Google or Apple account you originally chose. Apple’s Hide My Email may use a private relay address. Contact support if you believe you have created a second account; avoid deleting either account until you understand which holds your data.

Country lists or friend changes haven’t appeared

Check your connection, reopen the app and confirm that you are signed into the expected account. A friend connection must be accepted before shared information is available. Ask the other person to check that the connection still exists.

Notifications

Notifications are optional. Check both Boov’s notification setting and your phone’s notification permission. Turning notifications off does not remove a friend connection.

Delete an account or make a privacy request

Use the account deletion page for the in-app route and an email alternative. Our Privacy Policy explains the data involved.