Account and data deletion

Leave on your terms.

You can request deletion of your Boov account and its associated data without buying anything or contacting an app store.

In the Boov app

1. Open Settings and find the account section.
2. Choose Delete account.
3. Review the confirmation and complete any requested recent sign-in.
4. Confirm deletion. Signing out alone does not delete an account.

The app is currently in development. If the option is unavailable in your test build or you cannot sign in, use the email route below.

Request deletion without the app

Email sup@agemoware.com with the subject Boov account deletion. Tell us the email address or account identifier associated with Boov and the sign-in provider you used. If Apple Hide My Email was used, include the relay address if you know it. Do not send a password or verification code.

We will verify that you control the account before deleting it. We may ask you to sign in or complete a safe verification step. You can also use this address to ask for deletion of specific personal data.

What is deleted

Account deletion covers the authentication account and associated stored profile, visited and want-to-go country and region marks, friend connections, invitations and notification registrations. Other people may already have saved copies or screenshots; we cannot remove those copies from their devices.

Timing and exceptions

We process verified requests as required by applicable law and will let you know if additional verification or an extension is needed. Provider backups and limited security, support or legally required records may persist for applicable retention periods. See our Privacy Policy and Firebase’s service-specific retention information.